"It's always risky bringing in outside providers but Melanie proved invaluable from the first training she conducted. She understood our team's needs and company culture, and provided me with feedback after every session. Our team is more cohesive, their communication skills have improved, and they had fun learning."
Christine Bensemann, Human Resources, Zespri
Speech Coaching for Teams
Step ahead of your competition. Enable your employees to recognise and develop efficient speaking skills, improve communication within your business and communicate powerfully to your audiences.
Front line staff are the face of your business and exceptional in-person customer connections will be your point of difference. Speech coaching cuts down on mistakes due to miscommunication, gives people the confidence to speak with brevity and clarity, builds active listening skills and results in feelings of empowerment and pride in a job well done. Win-win.
Presentation training brings positive results for employees and management at all levels - customer service teams, crew, tourism operators, serving staff.
- Prepare your team to work a trade show and effectively communicate your distinct offer
- Empower your new season crew to deliver tourism safety protocol that’s memorable and fresh
- Equip front-of-house staff with gold star service excellence that comes from top communication skills.
Courses and workshops are tailored to suit the needs of the group.
"We've hired Melanie for our pre-season training year after year. She covers exactly what our crew need to know in terms of excellent customer service and presentation skills, and she delivers with humour, energy and passion every year. We get great feedback on her training."
Rachael Ford, Crew Manager
"I engaged Melanie at Loud and Clear Communication to help me define the three areas of my business into clear and concise, relatable story packages. With the ultimate goal of speaking to large audiences about my products, and the short term goal of copywriting for my video marketing, I needed help fast.
Melanie is a heat seeking missile when it comes to a core message. I talked; she wrote and reigned me in. In no time at all we had snackable content - the best of my business stories in usable form, both for online and in-person delivery. She is clear, she is intuitive, and she is affirming."
Kaye van der Straten, The Originator, K4 Cultured Foods